NORTHWIND
How Northwind lifted AOV 22% with AI-powered clienteling
A heritage fashion house strengthened customer confidence and scaled service with DigitalBegleiter.
Redefine E-commerce with Conversational AI
Deliver personalized shopping experience and convert browsers into loyal buyers.
Suggest a comfortable mattress for a side sleeper with back pain
NORTHWINDLumenlyOAKWOODSaffron & CoAURORAMaremmaBLOOMHAUSVelvetinePRISMCascadiaFERRAOlive GroveNORTHWINDLumenlyOAKWOODSaffron & CoAURORAMaremmaBLOOMHAUSVelvetinePRISMCascadiaFERRAOlive Grove
Industry leading impact
80%+
Inquiry Automation
4.8/5
CSAT Score
11%+
Revenue Lift
38%+
Higher AOV
Saffron & Co
How Saffron & Co put AI on the client-care team — without losing its voice
An 11.4% revenue contribution and 38% AOV uplift while staying true to brand tone.
From first AI search to last touchpoint after the sale.
One platform. Every stage. Nothing left to chance.
AI Visibility
Get discovered in AI search — AEO & GEO built for commerce
Millions of shoppers ask ChatGPT, Gemini, and Perplexity before they buy. DigitalBegleiter tracks which SKUs appear, how they appear, and what to fix to improve your standing.
- SKU-level trackingSee which products AI recommends in answers.
- Rendering analysisKnow what details accompany every product recommendation.
- AEO FAQ engineCitation-ready Q&A pairs from every product page.
- GEO citation strategyTarget publishers that build AI-trusted authority.
- 5+ engines monitoredChatGPT, Gemini, Perplexity — one unified view.
Immediate impact. Long-term upside.
Brands see more revenue, fewer tickets, quicker resolutions, and happier customers from week 1.
Maremma
- 43% lower workload
- Response time cut to 1 min from 40
- CSAT lifted to 86%
- 80% inquiries handled by AI
"AI changed the way we do support. It removed the repetitive work so our team can focus on what matters — helping customers book amazing experiences."
Elena Marchetti
Customer Support Lead, Maremma
Oakwood
- 86% deflection rate
- CSAT 84% — up from sub-80%
- Ticket reopen rate just 3.7%
"We treat DigitalBegleiter like a teammate. It's been a great experience because customers sometimes don't even realize they're chatting with AI."
Daniel Ross
Head of Customer Service, Oakwood
Velvetine
- 63% of consumer inquiries resolved, 90% CSAT maintained
"DigitalBegleiter is extraordinary. I can't stop talking about it with our CEO. Easily one of the best decisions we've ever made."
Mateo Alvarez
Support Manager, Velvetine
What makes DigitalBegleiter special?
Agentic AI platform
AI that doesn't just reply. It acts.
DigitalBegleiter agents process returns, update orders, trigger workflows, and close the loop — end to end, without a human in the middle.
200+ integrations
Plugs into your entire stack. Out of the box.
Shopify, Zendesk, Gorgias, Salesforce, Klaviyo, Intercom, and dozens more. If you use it, DigitalBegleiter connects to it.
Safe & compliant
Enterprise-grade security. Built in.
Fully certified across the standards procurement teams demand. Roll out org-wide without security-review delays.
Hallucination-free
Guaranteed accuracy on every reply.
DigitalBegleiter only speaks when it's sure. Every answer is grounded in your verified data — no invented facts, no apology emails to send after.
Power up your store with revenue-driven AI
Buy credits, activate the products you need, pay per use. Backed by our 14-day money-back guarantee.
1 credit = €0.10 · From 50 credits (€5.00) · 14-day money-back guarantee
AI in customer service. No jargon. Just answers.
We've heard the questions and built DigitalBegleiter to answer them head-on.
DigitalBegleiter takes routine tasks off your plate. Repetitive questions, product lookups, and order updates are resolved instantly with state-of-the-art AI. Complex issues are routed intelligently to your human agents.